Privacy Policy
LUME CO. PRIVACY POLICY
Effective Date: January 1, 2025
Lume Co. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, shoplumeco.com (the “Site”), or interact with our services. By using our Site, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect personal information you provide when you make a purchase, create an account, sign up for our newsletter, or contact us. This may include your name, email address, phone number, billing and shipping address, and payment details. We also collect non-personal information such as browser type, IP address, and site usage data through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to process orders, provide customer support, send order confirmations, and communicate updates or promotions if you have opted in. Non-personal information is used to improve our Site’s functionality, enhance the user experience, and analyze website traffic.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with third-party service providers that assist with payment processing, shipping, email communications, and website analytics. These providers are required to protect your data and use it solely for the services they provide. We may also disclose information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, track Site performance, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of our Site.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information. You may also opt out of receiving promotional emails by following the unsubscribe instructions in our communications. To exercise your rights, contact us at sayhello@shoplumeco.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our Site after changes are posted constitutes acceptance of the revised policy.
10. Contact Information
For any questions or concerns about this Privacy Policy, please contact us at sayhello@shoplumeco.com.
By using our Site, you acknowledge and agree to this Privacy Policy. Thank you for trusting Lume Co. with your information.